Today, over 76% of consumers search online before visiting a dealer (*J.D.Power)
Consumers will do 1-2 physical dealership visits before buying a car, but will spend ~14 hours online looking for one. (*AutoTrader/KBB)
# 2 top online activity (after research) is finding actual vehicle listed for sale. (*AutoTrader/KBB)
#1 REASON INTERNET SHOPPERS LEAVE DEALER WEBSITE
~ BECAUSE THEY DON’T FIND THE CAR THEY ARE LOOKING FOR ON THAT SITE! (*BlackBook)